
Frequently Asked Questions
Who makes DakotasSlippers™?
Who makes DakotasSlippers™?
Every pair is handmade by Dakota, who has spent years perfecting the leatherwork and beading techniques used in each design. We're a small operation, not a factory, so every order gets his full attention from start to finish.
Does it How long does shipping take?
Does it How long does shipping take?
Since each pair is made to order, please allow 3–4 weeks before your moccasins ship. We know that's longer than most stores, but handmade craftsmanship takes real time, and we promise it's worth the wait.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times vary by destination and are in addition to our standard 3–4 week production window, so please plan accordingly for orders outside the US.
What if my moccasins don't fit?
What if my moccasins don't fit?
If your moccasins don't fit quite right, reach out to us within 14 days of delivery and we'll help make it right. Since each pair is handmade to order, we can guide you on sizing or arrange an exchange whenever possible.
What if my order arrives demaged or defective?
What if my order arrives demaged or defective?
If your order arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery with clear photos or videos. Once reviewed and approved, we’ll gladly send a replacement to make things right.
How do I clean and care for my lamp?
How do I clean and care for my lamp?
To keep your lamp looking its best, simply wipe it with a soft, dry cloth. We recommend keeping it out of direct sunlight for extended periods, as UV exposure can cause the resin to yellow over time. If the wood base ever appears dry, you can easily restore its luster with a small amount of light furniture oil.
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Enter your tracking number below. If your tracking number isn't working, please contact us at Dakotamade@outlook.com